Accept payments from anywhere, anytime
Enable your business with Novatti’s end-to-end payment software and APIs.
Novatti Payments is a product of the Novatti Group (ASX:NOV).
Accept payments online and in-store, manage subscriptions and send money with our omni-channel payments solution. Designed for businesses small and large to grow.
Get Paid Faster
Supporting Mobile POS payments for faster checkout, faster on-boarding and faster payment cycles.
Easy to Use API
Get access to Novatti's APIs for merchant acquiring, as well as technical support along the way.
Data-rich Merchant Portal
WE ACCEPT PAYMENTS FROM
Pricing
No monthly, annual or set up fees.
Sign up for a trial account and get started for free.
1.75% + 30C
Domestic card transaction
For larger businesses with $1+ Million annual revenue, please contact our Sales Team for tailored pricing
*Australian pricing
ABOUT US
© 2023 Novatti Acquiring Services (AUS) Pty Ltd. ACN 647 567 084. All rights reserved.
LOCATION
Level 3, 461 Bourke Street,
Melbourne, Victoria 3000, Australia
CONTACT
Why partner with us
Get a consolidated view of your online and offline sales as well as valuable customer insights in one easy-to-use merchant portal.
Great partnerships at your fingertips
Experience you can trust
Flexible and scalable tech
Your success is our win
A product of leading digital payments company Novatti Group (ASX:NOV), we connect you to an end-to-end payment ecosystem that includes banking, cross-border payments, card issuing, billing, data analytics and fraud prevention solutions.
We're a one stop shop of payment experts, with 20 years of global experience creating open architected digital transaction technology solutions.
Our range in quality partnerships delivers access to cutting edge payment technology accessible through a range of APIs.
Our comprehensive set of APIs allow you to create a unique, custom-built solution. Payments are processed securely on a Level 1 PCI DSS compliant system.
We work with you to process your payments faster, and are continuously offer new payment partner integrations.
SIGN UP AND EXPLORE OUR MERCHANT PORTAL
Advanced Fraud Protection
WE INTEGRATE WITH
Got a question?
Get in touch or sign up for an account to get started
2.9% + 30C
International card transaction
With chargeback guarantee regardless of the dispute legitimacy, ensuring that your business is protected.
Education
Charities
Retail
Professional Services
Associations
Government & Utility
INFO
Accept Rates, Fees, Grants, Fines, Contributions, etc.
School fees, Donations, Disbursements
Accept cashless donations, including QR code payments
Membership fee, Online & QR code payments
Bills & disbursements for Legal, Accounting, Medical, Trade, etc.
E-Commerce, QR code payments, Subscriptions
Features
$35 standard chargeback fee
More partners coming soon
How long does it take to set up an account and start accepting payments?
It’s easy to sign up – complete the 'Get in Touch' form below with your name, email, phone number and business name and we’ll send you a login to our merchant portal. The merchant portal will give you access to our test environment where you can explore our APIs. You can also submit your onboarding application by uploading the relevant documents online. Once you're approved, you can generate Production credentials and start accepting payments. Your application will be reviewed and approved typically within 24 hours.
What are your fees and charges?
Unlike some providers, we have no account set up fees and monthly fees. We like to keep fees simple and transparent, which means you only pay what your customers transact. Our standard fee starts at 1.75% including GST + $0.30 per domestic transaction and 2.9% including GST + $0.30 per international transaction. Chargebacks incur a standard fee of $35. We also provide tailored pricing for businesses with large transaction volumes. Reach out to our friendly Sales team for custom pricing.
Do I need to change my bank account?
No, Novatti Payments will settle into your existing bank account – you will simply need to provide and confirm your bank account details.
Do you support online payments?
Yes, we support businesses with a variety of payment options including gateway integration, Pay by Link and virtual terminals. We also have alternate payment methods such as PayPal, Alipay & WeChat Pay.
What about over-the-phone and face-to-face payments?
Our virtual terminal allows businesses to easily accept over-the-phone payments. For face-to-face payments Novatti has a range of physical payment terminals to suit your needs. Novatti's innovative Tap2Pay solution allows businesses to accept face-to-face payments using just your mobile phone or tablet.
Do you support direct debit facility?
Yes, Refer to our Direct Debit Service Agreement for more information.
Do you support subscription billing/recurring payments?
Yes, customers can manage their own schedules for recurring payments by securely storing the payment card data in our platform to prevent any risk of your customers' data being exposed.
How much customer support will I be able to access?
Our integrations are simple to use and we have clear online documentation: https://api-docs.novattipayments.com You can reach us on s[email protected] for any ongoing support queries.
Can I add additional payment methods I want to accept for my business?
Yes. Novatti Payments supports a wide range of alternative payment methods such as PaybyCrypto, QR Code Payments and wallet-based payments. Reach out to our [email protected] for more information.
How is Novatti different from a typical payment gateway?
Payment gateways typically require a processor (such as a bank) to fully support card payments online. Novatti is different in that it acts as both the payment gateway and processor and can offer a variety of solutions in one. Most gateways will be limited by the capabilities of the processor or bank that they are connected to. By choosing Novatti, merchants gain access to numerous additional features and services offered by the wider Novatti Group.
What does permanently reduced rates mean, exactly?
Upon application approval, the promotional rates will be applied to your business account with Novatti. There is no fixed time limit.
FAQ
Enable Online
Invoice Payments
- Custom hosted payment page which is accessed via paybylink or QR code.
- Digital receipt sent to you and the customer.
- Wide choice of payment methods.
International Payments
We also provide payment services to cover Australian e-commerce and trade payments through WeChat Pay, AliPay and UnionPay International.
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Enable Online
Invoice Payments
International Payments
We also provide payment services to cover Australian e-commerce and trade payments through WeChat Pay, AliPay and UnionPay International.
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COMING SOON FROM NOVATTI
We enable wallet holders to make payments in real-time using an online checkout option for crypto.
We enable businesses to accept crypto payments, whilst we settle in AUD.
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We enable wallet holders to make payments in real-time using an online checkout option
We enable businesses to accept crypto payments but we settle in AUD
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